About Accessibility

Why it Matters

Blind woman with a guide dog on a lead testing a mobile e-service device watched by two observers.

There are a number of reasons why you should make your website accessible to the widest possible range of users. The Why it Matters section covers issues such as the business case, the usability improvements and social benefits of addressing accessibility.

Users

Users with different abilities and disabilities have different needs. The Users section introduces a variety of user requirements, looks at the assistive technologies of different users, and the ways in which they access the Internet.

Guidelines

Accessibility guidelines explain how to use guidelines to make Web content more accessible. This section explains which guidelines are the most widely used and provides links to useful resources on guidelines.

How to...

For an overview of involving users in accessibility testing visit the How To... section.

Key Accessibility Issues

Learn about a number of the most common website accessibility issues. This section includes coding tips, testing tips and links to useful tutorials. Issues covered include accessible PDF's, AJAX, Java and many others.

Testing

A variety of testing techniques are covered in this section including user evaluations, automated tools and manual testing using an accessibility toolbar.

Further Resources

The Further Resources page contains links to a range of useful accessibility resources on the Web.